Calibre Search are dedicated and committed to becoming the ‘go to’ partner for our industry sectors. To be renowned as recruiters who do the right things for the individuals they represent. To be an employer that people aspire to work for.
Through this policy, Calibre Search commits to satisfying applicable requirements and to the continual improvement of its quality management system.
This policy provides a framework for establishing and reviewing our objectives. Our quality policy is communicated to all employees to ensure they understand their quality responsibilities for their job roles.
The Directors have overall responsibility for implementing this policy, with delegated responsibility to line managers and employees.
Ethical Behaviour and Quality Culture
Respect for Laws: Full compliance with the Employment Agencies Act 1973, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, and the Equality Act 2010.
Honesty & Transparency: Clear, upfront communication regarding job specifications, salary expectations, and agency fees. No misleading job advertisements or hidden costs for candidates.
Data Privacy & Confidentiality: Strict adherence to the UK GDPR and Data Protection Act 2018 regarding candidate portfolios and references.
Fairness & Inclusion: Eliminating unconscious bias through structured, objective, and merit-based criteria; maintaining a clear zero-tolerance policy for exploitative labour or modern slavery.
Candidate Welfare: Adhering to the principle that no recruitment fees are ever paid by the candidate.
This policy is available to interested parties via our website www.calibresearch.co.uk. This policy is reviewed annually for continuing suitability during formal management reviews.
Full facilities are afforded to customers’ representatives and approving organisations in carrying out any
assessment of the quality management system operation.
Course of Action Adopted:
This quality policy supports the strategic direction of Calibre Search as defined in our Mission, Vision, Values and Business Plan.
Signed:
Mark Lyons, Managing Director